Frequently Asked Questions
Your guide to shopping the world of Asim Jofa
How can I track my order?
Once your order is dispatched, you will receive a confirmation email containing a unique tracking number and a link to the courier's website to monitor your delivery status.
What is your return and exchange policy?
We offer returns or exchanges within 7 days of delivery for unused items with original tags. Please note that customized or stitched outfits are generally non-returnable unless they have a manufacturing defect.
Do you offer international shipping?
Yes, Asim Jofa ships worldwide. Shipping costs and delivery timelines vary based on the destination country and the weight of the package.
What payment methods do you accept?
We accept various payment methods including Cash on Delivery (within Pakistan), Credit/Debit cards (Visa, Mastercard), and secure online payment gateways.
How do I ensure I choose the right size?
Each product page features a detailed size chart. We recommend comparing your body measurements with our chart to find the perfect fit, especially for our luxury pret and formal collections.
Are the colors shown on the website accurate?
While we strive for color accuracy, slight variations may occur due to photographic lighting sources or your monitor settings. We ensure the most realistic representation possible.